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No Realm: Aurea Monitor Management Server Realm - error after upgrading to 12.x

Botond Bajka
  • Updated

Overview

You are upgrading your test environment to Aurea Monitor 12.x using actional.jetty.war, lgserver.war, intermediary.zip and jetty.zip files.

In the Console log you are seeing these errors:  
WARN!! No Realm: Aurea Monitor Management Server Realm
WARN!! No Realm: Aurea Monitor Application Server Realm


On Aurea Monitor Management Server (AMS) you are seeing:
Internal Server Error
An internal server error occurred and consequently, Aurea Monitor Management Server cannot retrieve the Web page. Please close your browser and try to log back in. If the problem persists, please contact your Aurea Monitor Management Server Administrator. We apologize for this inconvenience.

The full console log:

2020/12/01 05:18:10.742 EVENT  Starting Jetty/4.2.x 
2020/12/01 05:18:10.754 EVENT  Started ServletHttpContext[/] 
 2020/12/01 05:18:11.081 WARN!! No Realm: Aurea Monitor Management Server Realm  
2020/12/01 05:18:11.090 EVENT  Started WebApplicationContext[/lgserver,Aurea Monitor Management Server] 
2020/12/01 05:19:32.143 EVENT  HTTP header for impersonating user identity: X-Progress-User 
2020/12/01 05:19:32.143 EVENT  Role that allows to impersonate a user identity: ProgressImpersonateUser 
 2020/12/01 05:19:32.774 WARN!! No Realm: Aurea Monitor Application Server Realm  
2020/12/01 05:19:32.781 EVENT  Started WebApplicationContext[/appsrv,Aurea Monitor Application Server UI] 
2020/12/01 05:19:33.337 EVENT  main Superuser/Superuser APPLICATION null APPL0068: System.currentTimeMillis() has milliseconds precision. 
2020/12/01 05:19:33.364 EVENT  Started SocketChannelListener on 0.0.0.0/0.0.0.0:24140 
2020/12/01 05:19:33.366 EVENT  Selector 0.0.0.0/0.0.0.0:24140: listening on addressed 0.0.0.0/0.0.0.0:24140. Requested backlog is 32 
2020/12/01 05:19:33.421 EVENT  JsseListener.needClientAuth=false 
2020/12/01 05:19:33.436 EVENT  Started SocketListener on 0.0.0.0:24143 
2020/12/01 05:19:33.437 EVENT  Started org.mortbay.jetty.Server@2f92e0f4 
2020/12/01 05:38:06.186 EVENT  Stopping Selector 0.0.0.0/0.0.0.0:24140 
2020/12/01 05:38:06.186 EVENT  Force Stop Selector 0.0.0.0/0.0.0.0:24140 
2020/12/01 05:38:06.187 EVENT  Stopped SocketChannelListener on /0:0:0:0:0:0:0:0:24140 
2020/12/01 05:38:06.187 EVENT  Stopping Acceptor [SSL: ServerSocket[addr=0.0.0.0/0.0.0.0,localport=24143]] 
2020/12/01 05:38:06.193 EVENT  Stopped SocketListener on 0.0.0.0:24143 
2020/12/01 05:38:06.193 EVENT  Stopped ServletHttpContext[/] 
2020/12/01 05:38:08.588 EVENT  Stopped WebApplicationContext[/lgserver,Aurea Monitor Management Server] 
2020/12/01 05:38:09.089 EVENT  Stopped WebApplicationContext[/appsrv,Aurea Monitor Application Server UI] 
2020/12/01 05:38:09.089 EVENT  Stopped org.mortbay.jetty.Server@2222eeff

 

Solution

The recommended approach for an upgrade from version 10.x/11.x is a fresh install. And after the fresh install, you should copy the Management Server XML configuration to the new profile.


To fix these errors

2020/12/01 05:18:11.081 WARN!! No Realm: Aurea Monitor Management Server Realm

2020/12/01 05:19:32.774 WARN!! No Realm: Aurea Monitor Application Server Realm

follow these steps:

  1. Edit the Jetty.xml file in your <Installation Location>/config/ folder.
  2. Change the four occurrences of "CX Monitor" to "Aurea Monitor".
    • OR replace your file with the attached Jetty.xml file.

 

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