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Audit and Application Logs Are Empty on Insight Server

Aurea Support
  • Updated

Overview

You may not be able to view Audit and Application logs on the Insight server as they are empty, and the following message is displayed:
No data available

Solution

This issue may happen when the database is not configured for the agent. 

  1. From the Management Server, navigate to Configure > Network Profile.
  2. Select the corresponding Agent profile.
  3. Select the required database for the Agent. 
    Notes:
    • Make sure that the Agent and the Management Server access the same database to write and read the audit logs.
    • If the JMS auditing feature is used, make sure the Agent that consumes the audit events via JMS writes to the correct database.

 

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