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Aurea Monitor - Release Notes
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Aurea Monitor 2021 R2.1 - Release Notes
Aurea Monitor - Business Processes
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Unable to select Location for Entry Point while creating a Business Process
Aurea Monitor - Logging
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Alerts And Alarms Are Being Clubbed In The List Of Outstanding Alerts
Rotating The Console & Event Logs
Aurea Monitor - Environment & Configuration
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Aurea Monitor Intermediary Adds the Query Parameters to the List of Headers
Schema Validation with WADL
Aurea Messenger's broker storage (pubsub.odb) growing rapidly and consuming huge disk space
Intermediary Restarting With "IO Exception Too many open files"
Insight Agent Not Starting as Windows Service
Aurea Monitor - Authentication
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Using SHA256 for Signing SOAP Requests
Using External OAuth(Google) for Authentication & Authorization to Intermediary
AD (LDAP) login works but event log is full with errors about "SECU1012: Unable to find the user account for request identities"
Aurea Monitor - Install / Upgrade
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Changes in Actional Configuration while upgrading AMS
Unable to Start Insight Server 12
How To Start Insight Agent as Windows Service
Exceptions Reported in Event Logs After Upgrading to 2021 R1.1
Unable to start Intermediary - Linkage error while loading com.actional.axis.AxisServlet
Aurea Monitor - Deployment (Import / Export)
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Database Error While Importing Deploy.xml & Endpoint.xml from Intermediary 10.x to 12.x
How to Migrate Insight Policies
Unable to import deployment file after validation
Error: Server DB is not available
Aurea Monitor - Provisioning / Instrumentation
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Error While Starting Aurea Insight Agent Configured With SAG UM
Is there a way to add an agent node to the Configure->Network->Nodes in Management Server
Configuration in target AI profile are not corrected/detected/reported upon provision from the AMS
Provisioning takes several minutes
Intermediary start up failure
Aurea Monitor - Network View
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Understanding IN and OUT Values in Aurea Monitor Statistics
The value of calls do not match in the Statistic Details Pane and Statistic Details Graph (pop-up)
Deleted node showing up (duplicate) in Active Agents list, but not showing up in the Network Pane
Integration Server Packages are not showing up in Aurea Insight
Multiple Network Nodes Visible For Same Machine
Aurea Monitor - Interceptors
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List of Aurea Monitor Supported Interceptors
Aurea Monitor - Security
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Securing SonicMQ Access Credentials in post-custom.* File
Error "SECU9050: Cannot confirm subject of assertion of Name Identifier" when using SSO with SAML 1.1 having WS-SecurityPolicy 1.1 Access Point Contract
How to Setup OAuth 1.0/2.0 for Access Points in Intermediary
Unable to Configure SSL LDAP after Importing Certificate to Trusted Certificate in the App Server GUI
Aurea Monitor - Data transport (JMS / ESB / Sonic MQ)
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How to identify Aurea Monitor related durable subscriptions in Aurea Messenger
Warning in Agent/Intermediary startup Iog if ActiveMQ is used
Intercepting Aurea Messenger Internal Step Transformations
Configuring Multiple Fault Tolerant Brokers for the Message Queue
Aurea Monitor Durable Subscriptions Receiving Messages
Aurea Monitor - Service Groups
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Service Groups & AureaMonitorIntermediary.xml Have Different Endpoint URLs
APIs to Retrieve WADL/WSDL Exposed on Access Point
Aurea Monitor - Performance
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Troubleshooting Delay in Processing First Request in Azure Environment
act_lgoc_stats_g is Missing Interval Data
Acceptors should be <= availableProcessors warning in the console log of Intermediary
Error: "Insufficient threads: max=200" When Adding HTTP Listeners on Intermediary Profile
Aurea Monitor - Logging
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Log files taking up a lot of space
Aurea Monitor - License
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How to get Insight Server / Agent license key
License file for Insight Server (aka Aurea Monitor)
Aurea Monitor - Documentation
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API to Manage Configuration in Aurea Intermediary or Management Server
Moving Away From Clustering in Aurea Monitor 12.x
Installation Documentation for Intermediary 2021R1.2
Administration Guide link broken in Intermediary
Aurea Monitor - Support Portal
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How to Access Aurea Integration Solutions Support Portal & Tickets
Unable to Login to Worx (Aurea Community) to Get Access to the Documentation
Can't sign in to the new Jive support portal or Aurea Support Portal
Aurea Monitor - General
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Troubleshooting AureaMonitor Intermediary Release 2023 R2 and R3: Resolving REST WADL Validation Issue
Error while creating JMS transport
OrderDemo package for the Integration Server
Page Not Found error while clicking on anttask.zip link to download
Unable to login to AI console using local user when user with same name(but different password) exist in the LDAP.
Aurea Monitor - FAQ
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Enhanced Support Portal FAQ
How can agents leverage knowledge to help customers?
How do I publish my content in other languages?
How do I customize my Help Center?
What are these sections and articles doing here?
Aurea Monitor - Announcements
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Welcome to your Help Center!